SHIPPING

 

Free Shipping is included for all modified digital cameras and most items to the lower U.S. 48 states through UPS Ground Shipping. 

Explore Scientific products in stock dropship directly from their warehouse in Arkansas, U.S. in 1 to 3 business days. 

Svbony products in stock ship from Svbony warehouse located in Hong Kong. The estimated delivery time is 10 business days. Returns location: Rancho Cordova, California, United States.

Astronomik products in stock ship in 5 to 10 business days after the date of purchase. 

Baader products in stock ship in 5 to 10 business days after the date of purchase. 

Astro-DSLR and Astro-Mirrorless Modified Cameras are acquired, modified and sold on-demand and have an estimated order fulfillment time of 10 business days (about 2 weeks) before shipping. All modified DSLR or Mirrorless digital cameras sales are final. Any order cancellation request or return for a refund of these type of items are not accepted. They have 1 year warranty (warranty coverage details on product description) 

Modification service of digital cameras: The lead time for the modifications is usually 10 business days (About 2 weeks excluding shipping round trip time). Once your modified camera is shipped, a notification with the tracking number will be sent to your email address.

You must purchase your own postage including insurance at your local post office or shipping service store and send your camera to:

ASTROGEAR

10824 Olson Dr Ste C-345

Rancho Cordova, CA 95670


Packing instructions: Please use a box preferably no larger than 512 cubic inches (i.e. 8 X 8 X 8) to keep our shipping fee expenses at low cost. Wrap the camera body with bubble cushion, foam or packing paper and write down "FRAGILE" over the box or stick a "FRAGILE" label on the box. Send your camera only with its battery fully charged and your order page printed. If you are shipping your camera by airplane delivery, leave the battery outside the camera body. The changes in pressure could cause battery leakage.

Return free shipping is included in the modification price for the Continental US.

International Orders:

Customers buying the modification services outside USA will have to purchase the postage from UPS or Fedex on their own to ship their cameras from their location to the United States. The international shipping cost shown on the checkout page includes only the shipping from the United States to the customer's location (one way) and not the shipping from their location to the United States. Custom fees are not included in the international shipping cost.

International customers are responsible for paying all import duties to their respective local customs office.